Person In Charge (PIC)
As a Person In Charge, you’ll lead daily outlet operations, guide your team, and ensure top-tier service—upholding Joud Coffee’s standards of excellence, hospitality, and operational precision.
Oversee the outlet operations, ensuring excellent customer service and adherence to company standards.
Supervise FOH and BOH staffs, ensuring roles are well assigned, breaks are scheduled, and performance is consistent.
Monitor product quality, speed of service, cleanliness, and staff presentation.
Handle customer feedback and resolve complaints professionally and efficiently.
Conduct opening and closing procedures, including cash handling, sales reconciliation, and reporting.
Ensure compliance with food safety, hygiene, and health standards as per UAE regulations.
Coordinate with kitchen and support teams to ensure smooth operations and product availability.
Maintain stock levels and report any shortages or discrepancies to the Area Manager.
Support the training and onboarding of new team members.
Enforce company policies and ensure staff adherence to Joud Coffee brand values.
Act as the first point of contact in the absence of the Area Manager.
- Department
- Operations
- Role
- Person-In-Charge (PIC)
- Locations
- Abu Dhabi
About Joud Coffee
Joud Coffee (“Joud”) was founded in 2015 with the mission of introducing speciality coffee to Abu Dhabi.
After opening our first cafe in the Al Bateen, we have expanded to neighbourhoods across the city where each location offers a uniquely designed space for our community to gather and experience our delicious food, pastry, and coffee offerings.
We are proud to roast our beans in small batches at our roasting facility in Abu Dhabi, sourcing them through ethical and sustainable direct trade partnerships that connect us to coffee growers and traders around the globe.
Today, Joud has its presence in more than 11 locations and continues to grow within the region.
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