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Abu Dhabi

PRO / Government Relations Executive (Arabic Speaker)

Arabic-speaking PRO to manage MOHRE & immigration fully online (MOHRE/ICP/GDRFA/TAMM). Fast, accurate, compliant—no typing centers except when legally required.

Job Description

About the role
We’re hiring an Arabic-speaking PRO / Government Relations Executive who is digital-first and highly organized. Your mission is to run all government transactions through official online portals and apps (not typing centers), keep our company compliant, and ensure employees’ visa/labour processes move fast with zero mistakes.

Key responsibilities

  • Manage end-to-end MOHRE transactions via official e-services (work permits, amendments, cancellations, approvals, etc.).

  • Manage immigration & residency processes via ICP / GDRFA portals and apps (entry permits, status change, visa renewals/cancellations, dependents).

  • Book and coordinate required medical fitness and Emirates ID biometrics appointments; track completion and deadlines.

  • Maintain and update company files and compliance documents (establishment/immigration file, employee visa trackers, expiry calendars).

  • Prepare and submit documents correctly (Arabic/English), ensure proper formatting, scanning, uploads, and naming conventions.

  • Handle attestation / legalisation coordination (MOFA and related requirements) and follow up until completion.

  • Liaise with relevant government authorities and service channels only when in-person is mandatory (e.g., biometrics/medical/original document submission).

  • Provide weekly status reporting: pending cases, upcoming expiries, rejections/issues, turnaround times, and costs.

What we’re looking for

  • Fluent Arabic (spoken + reading/writing) is mandatory; good English is strongly preferred.

  • 3+ years UAE PRO experience (mainland and/or free zone).

  • Strong hands-on capability using online systems/apps (MOHRE e-services, ICP/GDRFA, TAMM where applicable).

  • Extremely detail-oriented, fast, and reliable—able to manage multiple cases with zero-error discipline.

  • Strong documentation and tracking skills (Excel/Google Sheets), clean admin habits, and clear communication.

  • Knowledge of UAE labour/immigration workflows, timelines, and common rejection reasons.

Nice to have

  • Experience supporting multi-site operations (F&B/retail/hospitality).

  • UAE driving license.

What success looks like

  • Transactions are submitted correctly the first time, rejections are rare, and visa/labour processes move quickly.

  • Clear tracking and proactive reminders—no missed renewals, no last-minute surprises.

Locations
Abu Dhabi

About Joud Coffee

Joud Coffee (“Joud”) was founded in 2015 with the mission of introducing speciality coffee to Abu Dhabi.

After opening our first cafe in the Al Bateen, we have expanded to neighbourhoods across the city where each location offers a uniquely designed space for our community to gather and experience our delicious food, pastry, and coffee offerings.

We are proud to roast our beans in small batches at our roasting facility in Abu Dhabi, sourcing them through ethical and sustainable direct trade partnerships that connect us to coffee growers and traders around the globe.

Today, Joud has its presence in more than 11 locations and continues to grow within the region.

Founded in 2015
Abu Dhabi

PRO / Government Relations Executive (Arabic Speaker)

Arabic-speaking PRO to manage MOHRE & immigration fully online (MOHRE/ICP/GDRFA/TAMM). Fast, accurate, compliant—no typing centers except when legally required.

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