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Joud Coffee career site
Abu Dhabi

Host / Hostess (New Café Formats) — Joud Coffee | Abu Dhabi | Dubai

Pitch (≤200 characters) Be the first smile at Joud. Manage reservations, seating, and guest flow in our new café formats—premium, warm hospitality in Abu Dhabi or Dubai.

About Joud Coffee

Joud Coffee is a homegrown specialty coffee brand in Abu Dhabi, known for warm hospitality, premium quality, and a team that takes ownership. We’re launching new café formats and raising the bar on the guest experience—especially around breakfast, bakery, and table service.

The Role

As a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.

What You’ll Do

  • Welcome every guest with confidence, warmth, and professionalism

  • Manage walk-ins, reservations, and waitlists (clear communication, calm under pressure)

  • Seat guests strategically to balance sections and avoid bottlenecks

  • Coordinate with the service team to ensure tables are cleaned, reset, and ready

  • Keep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera-ready”)

  • Handle guest questions, special requests, and feedback with empathy and urgency

  • Support service flow when needed (menus, water, small guest touchpoints)

  • Follow daily checklists and shift handover notes to keep standards consistent

What We’re Looking For

  • Minimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)

  • Strong communication skills and confidence speaking to guests

  • Fluent English; Arabic is a plus

  • Organized, fast learner, comfortable with reservation/waitlist systems

  • Calm under pressure during busy breakfast and weekend peaks

  • Professional grooming and a genuine hospitality mindset

  • Team player with strong ownership and attention to detail

What We Offer

  • Competitive package (salary + benefits)

  • Training and clear standards (you’ll never be left guessing)

  • Growth opportunities as we expand and open new formats

  • A high-performance culture built on respect, ownership, and teamwork

Location: Abu Dhabi or Dubai UAE
Schedule: Rotational shifts (including weekends and peak hours)

To Apply: Submit your CV (a short note on your availability is a plus).

Locations
Abu Dhabi

About Joud Coffee

Joud Coffee (“Joud”) was founded in 2015 with the mission of introducing speciality coffee to Abu Dhabi.

After opening our first cafe in the Al Bateen, we have expanded to neighbourhoods across the city where each location offers a uniquely designed space for our community to gather and experience our delicious food, pastry, and coffee offerings.

We are proud to roast our beans in small batches at our roasting facility in Abu Dhabi, sourcing them through ethical and sustainable direct trade partnerships that connect us to coffee growers and traders around the globe.

Today, Joud has its presence in more than 11 locations and continues to grow within the region.

Founded in 2015
Abu Dhabi

Host / Hostess (New Café Formats) — Joud Coffee | Abu Dhabi | Dubai

Pitch (≤200 characters) Be the first smile at Joud. Manage reservations, seating, and guest flow in our new café formats—premium, warm hospitality in Abu Dhabi or Dubai.

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